Employment Opportunities

Managed by ASM Global, Paycom Center offers exciting and challenging career opportunities for dedicated, customer service oriented candidates. We accept applications and resumes for posted positions only.

See What's Open

Recruiter: Darla Shaw
Email: dshaw@asm-okc.com
Applicants that need reasonable accommodations to complete the application process may contact 405-602-8516.

All openings will also be posted to the Department of Labor website here.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Read more about Equal Employment Opportunity here. 

The most recent revision to “EEO is the Law” Poster Supplement EEOC-P/E-1, can be found here.

Guest Services Representative-R100111341

Feb 1, 2025

ASM, the leader in privately managed public assembly facilities, is looking for an energetic and friendly individual to fill a part-time Guest Relations Representative role for ASM-OKC. Under the supervision of the Guest Relations and Event Security Managers, the primary focus of this representative is to provide World-Class customer service to all guests at Paycom Center  This is a part-time position that is usually scheduled to work after normal business hours.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following.  Other duties and responsibilities may be assigned.

  • Ensure guests feel welcomed by greeting and seating guests in the arena in a friendly, professional manner.
  • Clean and disinfect high touch point surfaces with a cleaning cloth multiple times per shift, like handrails.
  • Act as a resource and host to guests visiting the Arena and Convention Center by maintaining a working knowledge of our facilities and special events.
  • Assist guests with elevator/escalator services, including ADA elevator.
  • Respond to all guests’ concerns/complaints in a prompt, courteous and professional manner.
  • Serve as the main point of contact for all guest requests/needs and then pursue the issue to a resolution.
  • Enforce all building policies and procedures during an event to assure safety and security for all.
  • Exhibit courteous hospitality at all times and be proactive in every area.
  • Work cooperatively with all staff members.
  • Respond to and investigate incidents/inquire with witnesses on scene.
  • Provide public assistance with lost and found.
  • Monitor the crowd during all events.
  • Provide assistance to guests during emergency situations such as sheltering in place and evacuations of the building.
  • Must maintain a professional appearance and demeanor at all times.

 

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform essential duties satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

 

EDUCATION AND/OR EXPERIENCE

  • Previous customer service experience required.
  • High school diploma or equivalent

 

KNOWLEDGE, SKILLS AND ABILITIES

  • Demonstrate exceptional skills in customer relations, communications and problem solving.
  • Follow oral and written instructions and communicate effectively with others in both oral and written form.
  • Work independently, exercising judgment and initiative.
  • Maintain an effective working relationship with clients, co-workers, exhibitors, patrons and others encountered in the course of employment.
  • Remain flexible and adjust to situations as they occur.
  • Ability to work effectively, independently and in a team environment

 

PHYSICAL REQUIREMENTS

  • This position may require working outside with exposure to extreme heat or weather conditions
  • Ability to stand on feet for long periods of time including walking long distances and stairs.
  • May be exposed to moderate to extreme noise during events.
  • Ability to lift or move up to 50 pounds.

 

CERTIFICATES, LICENSES, REGISTRATIONS

  • No certifications are required.

 

COMPUTER SKILLS                                      

  • For use of our scheduling system, the ability to access a computer with internet access is a plus. 

 

HOURS OF WORK AND TRAVEL REQUIREMENTS

  • Travel not applicable
  • Ability to work a flexible schedule including, but not limited to days, nights, weekends and holidays. Overnight shifts are a plus.
  • While all employees will be expected to be available for no less than 80% of all events, this does not guarantee any set number of hours.  Employees will be expected to meet acceptable attendance standards for those events for which they are scheduled.

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

 

Human Resources Manager: Darla Shaw

Paycom Center – Prairie Surf Studios

One Myriad Gardens, Oklahoma City, Ok. 73102

dshaw@asm-okc.com

No Phone Calls

All applicants must apply online to be considered. Applicants needing reasonable accommodations to complete the application may contact the Human Resources Office at (405) 602-8516

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

More Info

Event Security-R100111342

Feb 1, 2025

ASM, the leader in privately managed public assembly facilities, is looking for an energetic and friendly individual to fill a part-time Event Security role for ASM-OKC. Under the supervision of the Guest Relations and Event Security Managers, the primary focus of this individual is to ensure the safety of guests and secure restricted areas.  This is a part-time position that is usually scheduled to work after normal business hours.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following.  Other duties and responsibilities may be assigned.

  • Accurately check all staff/guests bags as they enter the arena, using x-ray viewing equipment, to determine whether items contain objects that warrant further investigation, and set bags aside for searching or re-screening as indicated by equipment.
  • Operate a walkthrough magnetometer to screen guests, employees and contractors entering the arena.
  • Ensure guests feel welcomed by greeting guests to the arena in a friendly, professional manner.
  • Verifies credentials to ensure control of access into restricted areas.
  • Clean and disinfect high touch point surfaces with a cleaning cloth multiple times per shift, like x-ray equipment, ticket kiosks, handrails, and search tables.
  • Assist guests in ticket scanning kiosks when needed.
  • Responds immediately and professionally to guest disturbances/incidents.
  • Secures the perimeter of ticketed areas.
  • Arrives for shift on time, neatly groomed and in a clean, pressed well maintained uniform.
  • Accurately and thoroughly complete incident reports when needed.
  • Effectively diffuse potentially volatile situations.
  • Works cooperatively with other departments and vendors within the arena.
  • Interacts with guests in a polite and professional manner.
  • Answers guests’ questions in a knowledgeable, helpful and professional manner.
  • Consistently and continually enforces facility policies and procedures relative to prohibited items, disruptive guests, etc.
  • Monitor the crowd during all events.
  • Provide assistance to guests during emergency situations such as sheltering in place and evacuations of the building.
  • Performs other duties as required to the satisfaction of supervisors and management.

 

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities. 

 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform essential duties satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Must present a neat, well-groomed appearance.

 

EDUCATION AND/OR EXPERIENCE

  • Previous customer service experience required.
  • Previous experience in guest relations or security; ideally in an arena or event setting preferred.
  • High school diploma or equivalent

 

KNOWLEDGE, SKILLS AND ABILITIES

  • Demonstrate exceptional skills in customer relations, communications and problem solving.
     
  • Excellent verbal communication skills required with a thorough understanding of written and spoken English. Bilingual is a plus.
  • Knowledge and skill in radio communication.
  • Ability to listen effectively, take and execute directions as given.
  • Ability to remain calm and focused during times of stress.
  • Work independently, exercising judgment and initiative to diffuse situations.
  • Maintain an effective working relationship with clients, co-workers, exhibitors, patrons and others encountered in the course of employment.
  • Remain flexible and adjust to situations as they occur.

 

PHYSICAL REQUIREMENTS

  • This position may require working outside with exposure to extreme heat or weather conditions
  • Ability to stand on feet for long periods of time including walking long distances and stairs.
  • May be exposed to moderate to extreme noise during events.
  • Ability to lift or move up to 50 pounds.

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

 

Human Resources Manager: Darla Shaw

Paycom Center – Prairie Surf Studios

One Myriad Gardens, Oklahoma City, Ok. 73102

dshaw@asm-okc.com

No Phone Calls

All applicants must apply online to be considered. Applicants needing reasonable accommodations to complete the application may contact the Human Resources Office at (405) 602-8516

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

More Info

Staff Accountant - R100112433

Jan 17, 2025

Under direct supervision of the Controller – Performs the daily activities of the accounting function at the facility and other duties as required by the Controller or Finance Director.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following.  Other duties and responsibilities may be assigned.

  • Maintains detailed accounting records; performs event settlements and event income (flash) reports.
  • Prepares monthly facility financial statements and supporting schedules.
  • Reconciles general ledger account activity, balances A/R and A/P control accounts to detail aging.
  • Maintains cash balance records, reconciles cash receipts and disbursements to the general ledger.
  • Performs monthly closing of the general ledgers and completes the monthly accounting cycle.
  • Accounts for facility financial transactions and inputs event journal entries.
  • Assists A/R and A/P clerks with coding of receipts and disbursements into the general ledger.
  • Performs monthly account analysis on all general ledger accounts and prepares adjusting journal entries.
  • Maintains and audits box office ticket sales reports.
  • Coordinates internal and external audits of the facility financial records
  • Maintains records for advanced deposits for events.
  • Ensures SMG Accounting policies and procedures are adhered to.
  • Works as a liaison with other facility departments to wrap up event accounting activity.
  • Performs analytical reviews of facility financial data
  • Other duties as assigned by Controller or Finance Director.
  • On occasion, responsible for building event settlement – requiring attendance at events during events (evening, holidays or weekends)

 

SUPERVISORY RESPONSIBILITIES

This position has minimal supervisory responsibilities other than assisting other departmental staff accountants, if applicable or other more recently hired staff accountants. Provides assistance to accounting clerks within the department.

 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

 

EDUCATION AND/OR EXPERIENCE                                       

  • B.S. in Accounting or Finance from a four-year college or university
  • Some part-time or summer internship experience in a position with accounting responsibilities preferred, or similar combination of education and experience

KNOWLEDGE, SKILLS AND ABILITIES

Minimum knowledge, skills and abilities required to this job:

  • Thorough knowledge of financial and cost accounting
  • Knowledge of spreadsheets and word processing software
  • Excellent math skills and attention to details
  • Effective communication, interpersonal and organizational skills required
  • Ability to interact with all levels of staff including management and clients
  • Detail oriented
  • Ability to function independently with minimal supervision
  • Critical thinking and problem solving skills.
  • Organize and prioritize work to meet deadlines. 
  • Work effectively under pressure and/or stringent schedule and produce accurate results.
  • Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.
  • Remain flexible and adjust to situations as they occur.

 

CERTIFICATES, LICENSES, REGISTRATIONS

  • No certifications are required.

 

PHYSICAL REQUIREMENTS – The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Specific physical demands for this job include:

 

  • Close vision for review of accounting information on a PC monitor, as well as, hard copy output. 
  • Manual dexterity for regular use of hands for typing and coding general ledger information is required.
  • May spend long hours in sitting at computer viewing computer monitor.
  • Occasional lifting of up to 25 lbs.

 

WORKING ENVIRONMENT – the working environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

 

  • May be exposed to low  to extreme noise – from a normal office environment to the noise of an event being held in the facility

COMPUTER SKILLS                                           

To perform this job successfully, an individual should have:

  • Exposure to accounting and financial reporting software.
  • Knowledge of spreadsheets and word processing software
  • Operate a personal computer using Windows and Microsoft Office software.
  • Operate standard office equipment including copier, typewriter and fax machine.

 

HOURS OF WORK AND TRAVEL REQUIREMENTS

  • Travel negligible
  • Available to work extended and/or irregular hours including nights, weekends and holidays, as needed to settle the accounting of events.

 

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

  

Human Resources Manager: Darla Shaw

Paycom Center – Prairie Surf Studios

One Myriad Gardens, Oklahoma City, Ok. 73102

dshaw@asm-okc.com

No Phone Calls

All applicants must apply online to be considered. Applicants needing reasonable accommodations to complete the application may contact the Human Resources Office at (405) 602-8516

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

 

More Info

Levy

Levy is the official food and beverage provider for Paycom Center. For information regarding opportunities with Levy, please click here or visit www.levyrestaurants.com.


Oklahoma City Thunder

For information regarding career opportunities with the Oklahoma City Thunder, please visit www.nba.com/thunder or www.nba.com/careers.


Legends

For information regarding career opportunities with Legends and the Thunder Shop, please visit www.legends.net/en-US/careers.


ASM Global is an Equal Opportunity/Affirmative Action employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.